The Entrepreneurial Spirit In The Fall
I may not be a professional pie and pastry chef (yet) but it doesn't mean that I couldn't if I worked hard enough at it.
I spoke last week to a group on dealing with difficult personalities. I'm not sure if they chose me for that topic because I'm a difficult personality or because I'm good at doing it. But in either case, I thought I'd share my notes.
Dealing with difficult personalities (DP) is an art form. There is never one consistent way it can be done. In math 2+2 always equals 4, but with personalities, sometimes 2+2=4, and sometimes 1+1+2=4, while other times it's 1+3=4.
The first thing you have to learn about DP's is an understanding of general concepts and applied knowledge. You won't be learning a formula that is always the same. You'll be learning some general concepts and then how to apply knowledge from one situation to another.
The second thing you have to learn is that a person with a DP is not someone that is broken or wrong, they simply don't fit in with the majority of opinions or personalities in your small group acting the way they presently do. This is caused primarily by 3 situations - cultural differences, personal insecurities and/or inner turmoil. Understanding what the source of the problem is will help overcome the problems caused by the DP.
The final thing to learn is a basic understanding of how individuals form small groups where these DP's become a problem. There are 4 steps to the creation of a small groups. First proposed by Bruce Tuckman, the stages are:
Understanding this process will help place an importance on effectively dealing with the DP earlier instead of later. If you wait weeks to deal with a problem, the group stays in limbo between Storing and Norming and never reaches Performing, which makes for a frustrating and ineffective group. By handling the problem earlier, the group can quickly move to the Performing stage, which is the desired result.
Now with a basic understanding and some background, here are the 3 steps to dealing with difficult personalities.
Establish and understand why there is a problem:
Formulate a plan:
Execute the plan:
Remember these things:
Labels: Greasy Spoon Review
A couple of months ago, I mentioned my DIY project involving extending a wall and building some cabinets in a dead space. After two and a half months and an estimated 60 hours of man-time, I finally finished it up this past weekend.
I had a great lunch with fellow blogger and author Barry Moltz yesterday. However, I quickly came to the conclusion yesterday that perhaps I was not cut out to be a newspaper style reporter with interview questions or perhaps even one of those bloggers that gives you "10 questions with..."
Good news is, I had a great lunch, enjoyed the conversation we did have and am very excited about the possibility of him coming back in June to speak at our luncheon.
Also, his new book, "Bounce", is on Amazon now, but not for sale yet. Can't wait.
Being the "good professor" that I am, I'm taking the time to post this blog in the middle of the mid-term exam I'm giving to my students. As stressful as a mid-term was as a student, I had no concept of how boring it would be for the faculty.
I've been heavy in the business topics for a while and wanted to drift to personal life for a bit.
Labels: my personal life
I've been a little slow on the blogging this week. To put it lightly, life has been running on turbo for the last 10 days.
Now I just have to get ready for our Baldridge Accreditation Review on Tuesday, which is the biggest review (audit) of the year. But with a day like today, what's the worst that could happen? I might hook one into the trees. It's all in your perspective.
Labels: my personal life
There was a young Lakota Sioux who loved to go out and run through the hills. Some times he would run for hours at a time. He loved to run because it was what he felt he was created to do.
As he ran mile upon mile his body would grow tired and he began to wonder how he would ever make it back home, but he kept running anyway. On one particular run he was growing tired and thirsty as the hot sun beat down on the rocky ground making the temperatures rise. Nearly ready to quit, he heard the screech of the red tailed hawk echo off the hills around him and he squinted into the sun to see it's silhouette soaring far above with it's wings spread.
He thought how nice it would be to have wings like the hawk so he could fly home and began wondering how much easier his life would be if he could posses the abilities that the great hawk had. If his eyes were strong enough to see a field mouse from hundreds of feet in the air life would be easier he thought. If I could soar on the wind instead of run step after step stumbling over rocks on the ground, life would be easier. But then, with the wisdom of the tribal elders, the young boy realized that he was not created to be a hawk and soar on the wind, or see from such a great distance. He was created to run on the ground.
His body grew more and more tired as he contemplated this and he continued his journey. After many miles, his body near exhaustion, he spotted the hawk again, circling above, and called out to the creature and asked for its help to give him strength to keep running.
His body ready to quit, he threw his head back, held his arms out and closed his eyes, drawing on the power of the mighty hawk above. For miles he ran like this, feeling the energy grow within him and his strength somehow returned. He was able to finish his journey.
He realized that while he would never fly like the hawk, he could draw on the inspiration of the hawk to do what he was created to do, running as one with his surroundings.